ck44 apk Privacy Policy
Your Data. Your Rights.

Introduction

This Privacy Policy ("Policy") describes how ck44 apk ("we", "us", "the Company") collects, processes, stores, and protects the personal information of individuals ("you", "the Player", "the User") who access or use the ck44 apk website at ck44-apk.vip and all associated pages and services (collectively, "the Platform").

ck44 apk is an online casino and sports betting platform serving the Bangladesh market. We are committed to handling your personal data responsibly, transparently, and in line with internationally recognised data protection principles. This Policy has been designed to align with GDPR-informed best practices and applies to all users of the Platform regardless of their location within Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere.

By registering an account on the ck44 apk Platform, depositing funds, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, please do not use the Platform.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

Data We Collect

ck44 apk collects personal data in two primary ways: information you provide to us directly, and information collected automatically when you interact with the Platform. We apply the principle of data minimisation — we collect only what is genuinely necessary to provide our services and fulfil our legal obligations.

Information you provide directly:

• Registration data: Full name, date of birth, email address, Bangladeshi mobile number, and a chosen username and password when you create a ck44 apk account.
• Identity verification (KYC) documents: Copies of government-issued identification such as your National Identity Card (NID), passport, or driving licence, collected to verify your age and identity in accordance with our legal and anti-money laundering (AML) obligations.
• Address information: Your residential address in Bangladesh, collected as part of the KYC process.
• Financial information: Your registered mobile banking number (bKash, Nagad, Rocket, Upay) or bank account details provided when making deposits or withdrawal requests. We do not store full card numbers — payment card data is handled directly by our PCI-DSS compliant payment processing partners.
• Support communications: Records of communications you initiate with our customer support team, including email correspondence, live chat transcripts, and feedback submissions.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language settings.
• Usage data: Pages visited, games played, bet amounts, session duration, navigation paths, and time-stamps of activity on the Platform.
• Geolocation data: Approximate geographic location derived from your IP address, used to verify jurisdictional eligibility and detect account anomalies.
• Cookies and tracking technologies: Session identifiers, preference cookies, and analytics data as described in the Cookies section of this Policy.

How We Use Your Data

ck44 apk processes your personal data only for specific, clearly defined purposes. We do not process personal data in any manner that is incompatible with the original purpose for which it was collected. The following outlines each processing purpose and the legal basis on which we rely.

• Account creation and management: To register your ck44 apk account, authenticate your identity, and maintain your account settings and preferences. Legal basis: performance of a contract.
• Age and identity verification: To confirm that you are at least 18 years of age and legally entitled to use the Platform. Legal basis: legal obligation and legitimate interest.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. Legal basis: performance of a contract.
• Anti-money laundering (AML) and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other financial crimes in compliance with applicable regulations. Legal basis: legal obligation.
• Customer support: To respond to your enquiries, resolve disputes, and manage complaints. Legal basis: performance of a contract and legitimate interest.
• Responsible gaming compliance: To monitor your gaming activity, apply self-exclusion or deposit limit requests, and identify signs of problem gambling behaviour. Legal basis: legal obligation and legitimate interest.
• Platform improvement and analytics: To analyse aggregated usage patterns and improve the performance, security, and features of the Platform. Legal basis: legitimate interest.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about ck44 apk — only if you have opted in to receive such communications. Legal basis: consent. You may withdraw consent at any time.
• Legal compliance and record-keeping: To maintain financial and transactional records as required by applicable law. Legal basis: legal obligation.

Data Sharing & Disclosure

ck44 apk does not sell your personal information. We share personal data only in the limited circumstances described below, and always under conditions that require the recipient to protect the data with at least the same standard of care we apply ourselves.

• Payment processors: When you make a deposit or withdrawal, we share the minimum necessary payment details with your chosen payment provider (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) to process the transaction. These providers operate under their own privacy policies and are independently responsible for the data they handle.
• Game content providers: Your account identifier and game session data may be shared with our licensed game suppliers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to facilitate game play. These providers are contractually prohibited from using your data for any purpose other than delivering the game service.
• Identity verification partners: KYC document data is processed by third-party identity verification services to confirm your identity. These partners are bound by strict data processing agreements and are prohibited from retaining your documents beyond the verification process.
• Fraud prevention and AML services: We may share transactional and device data with fraud detection and AML compliance service providers to protect the Platform and its users.
• Legal and regulatory authorities: ck44 apk will disclose personal data to law enforcement, regulatory bodies, or legal advisors when required to do so by law, court order, or in connection with the prevention or investigation of criminal activity. In such cases, we disclose only the minimum information required.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ck44 apk's business, your personal data may be transferred to the acquiring entity. We will notify registered players of any such change and ensure the acquiring entity is bound by equivalent privacy obligations.

Cookies & Tracking

ck44 apk uses cookies and similar tracking technologies to operate the Platform efficiently, remember your preferences, and understand how you interact with the site. Cookies are small text files stored on your device by your web browser when you visit a website.

• Essential cookies: Required for the Platform to function correctly. These include session authentication tokens that keep you logged in during a visit, anti-CSRF tokens for security, and cookies that remember your language and currency preferences. These cookies cannot be disabled without disrupting your use of the Platform.
• Performance and analytics cookies: Used to collect aggregated, anonymised data about how users navigate the Platform — such as which pages are visited most frequently and where errors occur. This data is used solely to improve Platform performance. No personally identifiable information is included in analytics reports.
• Functional cookies: Store optional user preferences such as your chosen game category, table limit preference, or preferred payment method to improve your experience on return visits.
• Security cookies: Help detect and prevent fraudulent login attempts, bot activity, and other security threats by analysing session behaviour patterns.

ck44 apk does not use third-party advertising or behavioural retargeting cookies. You will not find Facebook Pixel, Google Ads remarketing tags, or similar advertising trackers on the Platform.

Most web browsers allow you to control cookies through their settings, including blocking or deleting all cookies. Please be aware that disabling essential cookies will impair your ability to log in and use the Platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Data Retention

ck44 apk retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. The following retention periods apply to different categories of data:

• Account and registration data: Retained for the duration of your active account, and for a period of 5 years following permanent account closure. This retention period supports AML compliance, dispute resolution, and regulatory record-keeping requirements.
• KYC identity documents: Retained for 5 years following the closure of your account. After this period, all copies of identity documents are securely and irreversibly deleted from our systems.
• Transaction and financial records: Retained for 7 years from the date of the transaction, in line with standard financial record-keeping obligations. This applies to all deposit and withdrawal records processed via bKash, Nagad, Rocket, Upay, and bank transfer.
• Customer support communications: Retained for 3 years from the date of the last interaction, to facilitate future dispute resolution and quality assurance review.
• Usage and analytics data: Aggregated, anonymised analytics data is retained indefinitely. Identifiable usage logs are deleted after 12 months.
• Marketing consent records: Retained for the duration of your active account and for 2 years following account closure, to demonstrate proof of consent or opt-out in the event of a regulatory inquiry.

When personal data is no longer required, it is either securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised data may be retained and used for statistical and research purposes without further restriction.

Data Security

ck44 apk takes the security of your personal data seriously. We implement a layered, defence-in-depth approach to protecting data across all stages of its lifecycle — from collection through to deletion.

• Encryption in transit: All data transmitted between your browser and ck44 apk servers is encrypted using TLS 1.2 or higher, with 256-bit SSL certificates. This prevents interception of your data during transmission over the internet.
• Encryption at rest: Sensitive personal data stored on our servers — including identity documents and payment details — is encrypted using AES-256 encryption at rest.
• Access controls: Access to personal data is restricted strictly to ck44 apk employees and contractors who have a genuine need to access it to perform their role. Role-based access controls, two-factor authentication, and audit logging are applied to all internal systems containing personal data.
• Infrastructure security: ck44 apk servers are hosted in secure data centres with physical access controls, redundant power and network infrastructure, and 24/7 monitoring. Regular penetration testing and vulnerability assessments are conducted on the Platform.
• Payment security: Payment card data processed on the Platform is handled by PCI-DSS Level 1 compliant payment processors. ck44 apk does not store, transmit, or process full payment card numbers on its own servers.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ck44 apk will notify affected players promptly in accordance with applicable data protection law.

Your Privacy Rights

As a ck44 apk player, you hold a set of rights in relation to your personal data. We are committed to honouring these rights and to processing any request you submit within a reasonable timeframe — typically within 30 calendar days. The following rights apply to you:

To exercise any of these rights, please contact our privacy team in writing at [email protected] with the subject line "Privacy Rights Request" and include your registered username and a description of your request. We may need to verify your identity before processing the request.

Third-Party Links

The ck44 apk Platform may contain references to or integrations with third-party services — including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, as well as payment partners including bKash, Nagad, Rocket, and Upay. When you interact with these services, you are subject to their respective privacy policies, which may differ from this Policy.

ck44 apk is not responsible for the privacy practices or content of any third-party service. We recommend reviewing the privacy policy of any third-party service you interact with, particularly your chosen mobile banking or payment provider, since they will process financial data according to their own terms.

ck44 apk does not host links to unrelated external websites. All integrations on the Platform are directly relevant to the services we provide and are subject to contractual data protection obligations.

Children's Privacy

ck44 apk is strictly an adult platform. The services provided through this Platform — including casino games, sports betting, and all associated features — are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 18.

During registration, all prospective players are required to confirm their date of birth and consent to an age verification check. Any account found to have been created by or on behalf of a person under 18 will be suspended immediately, all funds will be frozen pending investigation, and any winnings associated with the underage account will be forfeited in accordance with our Terms & Conditions.

If a parent or guardian believes that their child has registered an account on the ck44 apk Platform and has provided personal data without parental consent, they should contact us immediately at [email protected]. Upon verification of the claim, we will promptly close the account and delete all associated personal data to the extent permitted by law.

Policy Updates

ck44 apk reserves the right to update or amend this Privacy Policy at any time. Changes may be made in response to new legal requirements, changes in our data processing activities, feedback from players, or improvements to our privacy practices. The updated Policy will always be published on this page with a revised "Last Updated" date at the top.

For material changes — meaning changes that significantly affect how we collect or use your personal data, or that reduce your privacy rights — we will notify registered players via email to the address associated with their ck44 apk account at least 14 days before the change takes effect. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how ck44 apk protects your data. If you disagree with any material changes, you have the right to close your account by contacting our support team prior to the effective date of the change.

Previous versions of this Privacy Policy are available on request by contacting [email protected] with the subject line "Previous Privacy Policy Version".

Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ck44 apk handles your personal data, please contact our privacy team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Privacy Rights Request" to ensure your message is directed to the correct team.
• Response time: We aim to acknowledge all privacy enquiries within 2 business days and to provide a full response within 30 calendar days.
• Language: We accept enquiries written in English. Our support team operates during Bangladesh Standard Time (BST, UTC+6) business hours, though email enquiries are accepted at all times.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter. While Bangladesh does not yet have a dedicated data protection authority, ck44 apk aligns its practices with internationally recognised standards, and we take all escalated complaints seriously. We will work with you in good faith to reach a satisfactory resolution.

For complaints related to responsible gaming rather than data privacy — such as issues with self-exclusion, deposit limits, or account closures — please refer to our Responsible Gaming page or contact support directly for immediate assistance.